Support
How can we help?
Open a case for Conflux or a Mad Hare client solution and follow it here: every update, message and status change, on one timeline.
Open a case
Tell us what happened, which product and version you run, and how it affects you.
Open a caseFollow a case
Use the case number and the private link we gave you when you opened it.
Coverage
Response and resolution times apply only when they are written in your contract or licence agreement. Without one, we respond as soon as we can and make no service-level promise.